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FAQs

 
What is the AMICUS Program?

The AMICUS Program is a discount medical plan that provides discounted medical services for its members at participating providers – it is not insurance. Discount medical plans are licensed and registered with the Department of Insurance in various states.
 
What is included in a Discount Medical Plan?
 
Services received from participating physicians, hospitals, dentists, chiropractors, optometrists, and other health care professionals are included as services under the program. Those members who participate in AMICUS Plus are also entitled to hospital fee negotiation services. Hospital fee negotiations are not part of the discount medical plan but are an added service that AMICUS Plus members may use if they wish.
 
Is this like insurance?
 
No. The AMICUS Program requires that all payments be made by the participant to the provider; AMICUS can make no payment to the provider on behalf of the member.
 
Can I use this if I have insurance?
 
Yes. You may participate in the AMICUS Program but you will be required to make a claim under your insurance for reimbursement of all or part of the bill from the  participating provider.
 
Are providers required to honor the AMICUS discount?
 
Providers may have limitations that we do not know about at the time service is rendered. If your provider does not recognize your identification card, have him or her call the appropriate number on the card or 800-896-1962 and we will work with him.
 
Where is the Provider Listing?
 
 
Will AMICUS assist me in paying the bill?
No. Regulations  specifically state that AMICUS cannot pay any part of the bill; however, there are payment options available under the negotiation portion of the AMICUS Plus program that are not provided by AMICUS.
 
If I have other questions how can I get an answer?
 
You may e-mail the AMICUS administrator at questions@amicusprogram.com.
 
What do I do if I have a complaint about the program?
 
You may e-mail the AMICUS administrator at questions@amicusprogram.com or call 864-327-3699 and give the administrator the details.
 
Please note this is NOT INSURANCE. Benefits are provided through a Discount Medical Plan Organization made available through and administered by AccessOne Consumer Health, Inc.
www.accessonedmpo.com
800-896-1962
84 Villa Road, Greenville SC 29615

These programs are not covered by the Utah Health Insurance Guarantee Act.


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864-327-3699
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